Delivery Information

HOW MUCH DO YOU CHARGE FOR DELIVERY?

The delivery charge is £42 for orders below £450. Orders above £450 qualify for free delivery. Prices displayed on this page are inclusive of VAT.

WHAT SORT OF VEHICLE WILL MY ORDER BE DELIVERED ON?

Our hauliers’ fleet varies from tail lift lorries to large articulated heavy good vehicles, therefore road access and weight limits need to be considered. It is important that the delivery address can be accessed by an 18-26 tonne lorry.

Orders are delivered on a tail lift lorry and offloaded using a manual pump truck, kerbside delivery.

 
WILL YOU DELIVER PALLETS EXACTLY WHERE I NEED THEM?

All products delivered by Building Materials Wholesale will be delivered to the kerbside. Once the driver is at the delivery address, he will let the customer know if it is physically possible to move pallets elsewhere i.e. onto the driveway, around the back etc. If it is physically impossible to leave them exactly where you want them, they will be unloaded at the nearest access point by the kerb outside the delivery address. Please note, to unload and move pallets around on a pump truck, the concrete road surface is required, the pump truck CAN NOT be used on soil, grass and gravel roads.

The customer is responsible for ensuring adequate access for the delivery and must advise of any restrictions which may result in an unsuccessful delivery. An additional haulage charge will be applied and payable by the customer if the delivery cannot be completed due to accessibility and lack of space and your items have to be redelivered or diverted to a different address.

WHERE DO YOU DELIVER?

We can deliver to all areas highlighted in “Green” colour in the map below. We cover most parts of the country, except islands.

WHEN CAN I EXPECT MY ORDER TO BE DELIVERED?

Order lead times depend on purchased products, their availability, the amount required and delivery location. Deliveries are usually made within 5 working days from the date of the order. Once the order has been placed, a member of staff will then be in contact to confirm a delivery date.

We advise that customers wait for their goods to be delivered before arranging work to be undertaken. Building Materials Wholesale may not be held liable for any failure to deliver by any stated time or date or any consequential loss resulting from late delivery.

 
CUT OFF TIME AND WORKING DAYS EXPLAINED

Deliveries are made on working days only. Monday, Tuesday, Wednesday, Thursday and Friday are classed as working days with the exception of public and bank holidays. All orders placed on Saturday and Sunday will be processed on Monday.

Our order processing cut off time is 11 am i.e. if the order is placed on Monday at 2 pm for 5 working days delivery, the order most likely will arrive between Friday the same week and Monday the following week.

Delivery Information